Why does Hayes Removals only move to four countries?
Hayes Removals is a West London firm running one corridor: the UK to France, Italy, Spain and Portugal. Four destinations, deliberately. Each has its own crossings, its own customs relief, its own residence paperwork and its own kind of front door, from a Paris stairwell to a track in the Alentejo. The work gets better when every route is well known and the partner teams at the other end are people we work with again and again.
We move households, not consignments. The customer at one end is the customer at the other, and the brief taken at your kitchen table in Hayes is the one the delivery team works from.
How does a move with us run?
A move starts with a brief: a phone call, an email or the quote form. A surveyor visits the property in Hayes, Yiewsley, West Drayton, Northolt, Southall, Hounslow, Heston, Norwood Green, Hanwell or Greenford. The written quote follows by email: one figure covering packing, transport, customs preparation, cover and door-to-door handling.
On collection day the crew packs and loads in West London, and the UK export declaration is lodged before the lorry leaves. The load crosses the Channel and travels on to France, Italy, Spain or Portugal, where the transfer-of-residence relief is claimed with that country's customs. Our destination partner team talks to the gardien, the syndic, the condominio, the comunidad or the porteiro about access, then delivers and places everything room by room. The full list of what we do is on the services page, and GOV.UK's guide to exporting goods explains the UK side of the customs process.
Where do we collect from?
Most of our surveys are across Hayes and the surrounding West London towns, and the UB postcodes around them. We also collect from elsewhere in Great Britain, including London, Manchester, Birmingham, Leeds, Glasgow, Edinburgh and Bristol, quoted per job because an extra leg changes the plan.
The geography helps. Hayes sits between Heathrow, the M4 and the M25, with the Channel ports an easy run away, which is part of why these four corridors work so well from this address. Each one has its own page: France, Italy, Spain and Portugal.
What can you check before you book?
Everything that matters is in writing before you commit. The quote lists every service included. The certificate of goods-in-transit cover comes with it, so you can read the level of cover and any exclusions. Our terms of business set out liability, claims and cancellation, and our privacy policy explains what happens to the details you send us. If anything is unclear, ask, and we will answer in writing.
What if you are moving somewhere else?
Then we are not the right firm. We only move to France, Italy, Spain and Portugal, and we do not quote, subcontract or refer for any other destination. Saying so plainly now is kinder than a quote we could not honour later.
